Draft a complaint letter with an AI assistant
A friend has invited you to do this with them.
A complaint letter is a good test of an AI assistant, because you already know the facts and can see at once whether the draft has them right. Official template letters from Citizens Advice in the UK and the Federal Trade Commission in the US give you a standard to check the result against.
GentleFreeAn afternoonIndoorsOn your ownUK and US
How to start
- Find the Citizens Advice template letter or the Federal Trade Commission sample letter that matches your problem.
- Give an AI assistant the facts, the outcome you want and the tone you want, leaving out account numbers and other personal details.
- Check the draft against the official template, correct anything the assistant got wrong, and add your own details before you send it.
Where to go
- Citizens Advice consumer template letters (UK) UK
- Federal Trade Commission sample customer complaint letter (US government) US
We opened these links on 8 October 2026 and found them to be what we say. Dates, places and prices are on the official page, where they stay up to date.
Plan this
Pick a day, or a month, and we will set out how to get ready, step by step, with a date and a reason for each. Projects run over months and stall without a rhythm, so the plan sets milestones you can see.
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